January 2023 updates on New Features and Bug Fixes

  1. PR ID 1265: We integrated FortisPay payment gateway in our application’s payment workflows, such as visit fee collection during booking and copay collection in simple telemedicine workflow.
  2. PR ID 1365: We implemented logs to track the failures in reschedule workflow derived from CureMD scheduler for Telemedicine appointments.
  3. PR ID 1373: We updated the backend app settings to use the same database for logging purposes, which is already used for other operations in novelHealth.
  4. PR ID 1308: We enhanced the custom & consent forms association in Digital Check-in appointments for providers. Now, if an appointment is canceled and custom/consent forms are not signed, the forms will appear in the next appointment during the Digital Check-in process.
  5. PR ID 1153: We added an enhancement in insurance Looks Good workflow. If an insurance is already present in CureMD against a patient without insurance images, then the system will ask the user to add the images during the Digital Check-in process by clicking Looks Good.
  6. PR ID 1361: We implemented SMS notifications for the Accept/Reject workflows, in addition to the previously used email notifications.
  7. PR ID 1333: We added the terms and conditions and privacy policy compliance in simple telemedicine and DCI workflows for patients.
  8. PR ID 1315: We replaced patient’s full name with their preferred name in application emails and SMS.
  9. PR ID 1384: We updated the icon for the practice section in the settings tab.
  10. PR ID 1364: We added a feature where the total amount to be paid by a patient for a DCI appointment is displayed on the check-in summary page.
  11. PR ID 1391: We added a setting-based feature where patients can skip the preferred pharmacy workflow without adding the pharmacy in DCI workflow.
  12. PR ID 1372: We added a setting-based feature where patients can skip the Government Issued-ID workflow without adding the Government Issued-ID in DCI workflow.
  13. PR ID 1417: We removed the Umbrella Icon in the DCI workflows on the insurance page.
  14. PR ID 1409: We updated the verbiage in TM DCI workflows as per the suggestions from the analysis team.
  15. PR ID 1349, 1422, 1420: We added an enhancement in the preferred name feature, showing patient’s preferred name in visit summary of video visit appointments on provider dashboard.
  16. PR ID 1295: We added an implementation where patients can mark their consents for receiving SMS alerts and OTP messages.

BUG Fixes

  1. PR ID 1353: The zip radius value sent with the zip code in V10g API call to search pharmacies was previously set to 20, but has now been fixed to be 0.
  2. PR ID 1356: The system used to crash on the insurance page in the booking workflow if an appointment was booked for a new family member. This issue has been fixed.
  3. PR ID 1357: The system used to show the copay screen to patients in simple telemedicine workflows, even when no payment gateway was enabled for the practice. This issue has been fixed.
  4. PR ID 1359: The zip radius value sent with the zip code in V10g API call to search pharmacies was previously set to 0, but has now been fixed to be 20 as per discussion with Matt Anderson.
  5. PR ID 1360: Previously, if the DCI settings for payment (copay and outstanding balance) were updated for a provider/resource while a patient was completing the DCI workflow, the system would reflect the updated settings for the patient’s DCI. This issue has been fixed.
  6. PR ID 1367: A null exception was unhandled in the code, resulting in the crashing of the Telemedicine Digital Check-in Reschedule workflow from CureMD scheduler. This issue has been fixed, and Telemedicine Digital Check-in appointments can now be rescheduled from the CureMD scheduler successfully.
  7. PR ID 1371: Appointment confirmation SMS was being sent for video visit appointment requests, even though the appointments were not confirmed. This issue has been fixed.
  8. PR ID 1374: Some patients were unable to verify their DOBs during the Digital Check-in process, and the issue was sporadic and not reproducible. To track the issue, level 2 logging has been implemented in the application.
  9. PR ID 1383/1385: Due to incorrect check-in, the Release branch was unstable. This issue has been fixed.
  10. PR ID 1392: There was an issue in DCI office visit appointment confirmation emails where the UI of the ‘Start Check-in’ button used to be displayed without the button label in case of ‘Make check-in available at the time of booking’ bit being disabled from the Digital Check-in settings side. This issue has been catered.
  11. PR ID 1393: While onboarding a client for Birdeye, there was an issue where contacts were unable to be added in the Birdeye site. This issue has been fixed, and logs have been added.
  12. PR ID 1395: When a novelHealth appointment was rescheduled from V10g for the second time, the system was sending incorrect data to V10g, and the changes for the rescheduled appointment were not being shown in novelHealth. This issue has been fixed.
  13. PR ID 1398: Previously, some patients were unable to validate OTPs when booking appointments for resources. This issue has been resolved.
  14. PR ID 1403: The syncing of email updates of practice users from CureMD application to novelHealth has been stopped.
  15. PR ID 1404: The system was throwing exceptions when patients were booking Accept/Reject appointments for providers for which DCI was enabled. This issue has been taken care of.
  16. PR ID 1414: Previously, the tiny URL link was not being generated for DCI appointments due to sporadic exceptions in the code. This issue has been fixed.
  17. PR ID 1419: Previously, no error message was being shown to the patient in case of an incorrect file format while uploading it in the Government-Issued ID workflow in DCI. This issue has been catered.